Plan Price Change Letter for SaaS
Grandfathering, effective dates, and the customer’s actual plan merged in: the change-log letter.
Merge fields in this template
«CustomerName»«PlanName»«Amount»«Interval»«CurrentPeriodEnd»
Data source: Stripe subscriptions
How to use it well
- Send at least one full billing cycle ahead, and further for annual plans. Pair with an email; the letter is the formal record.
[Your Company Name]
[Street address · City, State ZIP · phone · email]
[Date]
«CustomerName»
Dear «CustomerName»,
Effective [date], pricing for the «PlanName» plan changes from «Amount» per «Interval» to [new price].
Your current rate stays in place until your renewal on «CurrentPeriodEnd». Nothing changes before then. [If grandfathering: describe it here.]
Since [year] we’ve added [the two or three things that matter]. We know price changes are never welcome news; if this creates a problem for your team, reply and we’ll figure it out together.
Sincerely,
[Your name]
[Title · Your company]
Sending this to more than a handful of customers? Connect QuickBooks or Stripe and MergeNinja fills this letter in for every customer automatically: amounts, dates, days overdue, all of it.
Template questions
How do I use this template?
Download the .docx, open it in Word, and replace the [bracketed] placeholders: your letterhead, dates, and any wording you want to change. The «field» codes stay: they fill in automatically when you merge. Then upload it to MergeNinja (or use Word's own mail merge) against your Stripe subscriptions data.
What are the «fields» in the letter?
Real Word merge fields, named to match MergeNinja's Stripe subscriptions dataset exactly. Connect read-only, sync, and every field fills in with live data. No renaming needed.
Can I change the wording and formatting?
Completely. It's an ordinary Word document. Fonts, logo, layout, and tone are yours to edit; the merge only fills the field codes wherever you leave them.
Is the download really free?
Yes. No email required, no watermark. If you later want the letters filled in automatically for your whole customer list, that's what MergeNinja is for.
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