Privacy Policy for MergeNinja
Effective Date: June 1, 2024
Introduction
MergeNinja ("we", "us", "our") respects the privacy of its users ("you", "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mergeninja.com and use our application, which connects to QuickBooks Online and Stripe (or accepts your uploaded Excel files) to provide mail merge document services. Please read this Privacy Policy carefully.
Information We Collect
- Personal identification information: Name, email address, contact details, and any other information you provide when registering.
- Financial data: QuickBooks Online and Stripe account information necessary to fetch the data used in your documents, and any data you upload in Excel or CSV files.
- Usage data: Information on how you use the application, such as preferences and settings chosen.
- Technical data: IP address, browser type and version, operating system.
How We Use Your Information
We use the information we collect about you to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our services
- Develop new products, services, features, and functionality
- Communicate with you, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
How We Share Your Information
We may share the information we've collected in various ways, including the following:
- Vendors and Service Providers: We may share information with third-party vendors and service providers that provide services on our behalf.
- As Required by Law: We may share information as required by law, such as to comply with a subpoena, or similar legal process.
- Business Transfers: Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transactions, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
- QuickBooks Online and Stripe: Data necessary for creating your documents is retrieved from QuickBooks Online and Stripe through their APIs under read-only authorizations you grant.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include data encryption and secure software development practices. See our Security page for specifics.
Your Data Rights
You have the right to:
- Request copies of your personal data.
- Request correction of any information you believe is inaccurate or incomplete.
- Request that your personal data be erased under certain conditions.
- Request that we restrict the processing of your personal data, under certain conditions.
- Object to our processing of your personal data, under certain conditions.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You have the option to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
On our marketing website, we use:
- Google Analytics, to understand how visitors use the site (pages viewed, general location, device type). See Google's Privacy Policy.
- Microsoft Clarity, which records session activity such as mouse movement, clicks, and scrolling so we can see where visitors get stuck. Clarity masks form fields and other sensitive content by default. See Microsoft's Privacy Statement.
These tools run on our marketing website only. They are not used inside the MergeNinja application itself, and never see the QuickBooks, Stripe, or Excel data you connect or upload.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@mergeninja.com.