MergeNinja

Renewal notices for every member, right on time

Stripe
app.mergeninja.com

Synced subscriptions

MemberPlanRenews
Jordan Price Annual Oct 12
Sam Kowalski Annual Oct 19
Alexis Moore 6-month Oct 24

Hi Jordan,

Your Annual membership renews on Oct 12 at $549.00…

× everyone renewing next month

MergeNinja merges synced subscriptions into a Word letter for every customer at once.

Sound familiar?

Members don't read Stripe's generic emails. They notice the charge, then they're at the front desk asking why nobody told them. You know a proper renewal letter keeps members, but pulling next month's renewal list out of Stripe by hand never makes it to the top of the pile.

A gym with 300 members on Stripe subscriptions, on MergeNinja:

  1. 1

    Connect Stripe

    Stripe Connect. MergeNinja only reads. Subscriptions sync with plan name, amount, billing interval, and current period end.

  2. 2

    Filter to terms ending next month

    The renewal window is a filter, not a spreadsheet project. Members set to cancel are flagged so you can skip them, or send a win-back instead.

  3. 3

    Merge the notice batch

    Each member’s plan, price, and renewal date fill into your letter: print for the front desk or attach to email.

300

members on subscriptions, one renewal routine

1 filter

terms ending next month, no spreadsheet project

0

members finding out about renewal from the charge

The documents you'd run with it

Renewal notices

Plan, price, and renewal date merged for every member whose term ends next month: print or email.

Stripe

Payment receipts

Branded, printable receipts from Stripe charges: for HSA claims, employers, and members who ask.

Stripe

Price-change & win-back letters

New rates explained on your letterhead, and a personal note for members set to cancel.

Stripe

Frequently asked questions

We raise prices at renewal. Can the letter handle that?

Yes. Write the price-change wording once in your template, and each member’s current plan and renewal date merge in beside it.

Can we send receipts too?

Yes. Stripe charges sync as a payments dataset (amount, date, receipt number, card brand and last four) and merge into a branded receipt template.

What about annual vs monthly members?

The billing interval syncs per subscription, so you can filter annual members for renewal letters and leave monthly members alone.

Stop exporting. Start merging.

Connect your data, upload your Word template, and send every customer document in one click.

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