New Member Welcome Letter
First-week orientation, class booking, and who to ask: a warm start for every new member.
Merge fields in this template
«Name»«AddressLine1»«AddressLine2»«City»«State»«PostalCode»
Data source: Stripe customers
How to use it well
- Run weekly for members who joined that week (filter customers by CustomerSince).
[Your Company Name]
[Street address · City, State ZIP · phone · email]
[Date]
«Name»
«AddressLine1»
«AddressLine2»
«City», «State» «PostalCode»
Dear «Name»,
Welcome to [gym name]. We’re glad you’re here.
A few things for week one: [orientation session details, how to book classes, peak hours to know about]. Your membership details and billing are always available at the front desk.
If you ever need anything (a program, a spot, a question), just ask. That’s what we’re for.
Sincerely,
[Your name]
[Title · Your company]
Sending this to more than a handful of customers? Connect QuickBooks or Stripe and MergeNinja fills this letter in for every customer automatically: amounts, dates, days overdue, all of it.
Template questions
How do I use this template?
Download the .docx, open it in Word, and replace the [bracketed] placeholders: your letterhead, dates, and any wording you want to change. The «field» codes stay: they fill in automatically when you merge. Then upload it to MergeNinja (or use Word's own mail merge) against your Stripe customers data.
What are the «fields» in the letter?
Real Word merge fields, named to match MergeNinja's Stripe customers dataset exactly. Connect read-only, sync, and every field fills in with live data. No renaming needed.
Can I change the wording and formatting?
Completely. It's an ordinary Word document. Fonts, logo, layout, and tone are yours to edit; the merge only fills the field codes wherever you leave them.
Is the download really free?
Yes. No email required, no watermark. If you later want the letters filled in automatically for your whole customer list, that's what MergeNinja is for.
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