MergeNinja
QuickBooks Online Contractors & home services

Past-Due Letter for Contractors (First Notice)

The job’s done, the invoice isn’t paid. A professional first nudge that protects the relationship.

Download .docx (free) No email required

Merge fields in this template

«DisplayName»«BillAddrLine1»«BillAddrLine2»«BillAddrCity»«BillAddrCountrySubDivisionCode»«BillAddrPostalCode»«OverDueBalance»

Data source: QuickBooks customers

How to use it well

  • Send at 30 days. Referencing the work ("your recent project") reminds the customer of value delivered, which is why contractor letters open with thanks, not demands.

[Your Company Name]

[Street address · City, State ZIP · phone · email]

[Date]

«DisplayName»

«BillAddrLine1»

«BillAddrLine2»

«BillAddrCity», «BillAddrCountrySubDivisionCode» «BillAddrPostalCode»

Dear «DisplayName»,

Thank you again for choosing us for your recent project. Our records show an outstanding balance of «OverDueBalance» on your account.

We know these things slip by. If payment is already on the way, thank you, and please disregard this letter. Otherwise we’d appreciate payment at your earliest convenience.

If you have any questions about the work or the invoice, call us directly. We stand behind both.

Sincerely,

[Your name]

[Title · Your company]

Sending this to more than a handful of customers? Connect QuickBooks or Stripe and MergeNinja fills this letter in for every customer automatically: amounts, dates, days overdue, all of it.

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Template questions

How do I use this template?

Download the .docx, open it in Word, and replace the [bracketed] placeholders: your letterhead, dates, and any wording you want to change. The «field» codes stay: they fill in automatically when you merge. Then upload it to MergeNinja (or use Word's own mail merge) against your QuickBooks customers data.

What are the «fields» in the letter?

Real Word merge fields, named to match MergeNinja's QuickBooks customers dataset exactly. Connect read-only, sync, and every field fills in with live data. No renaming needed.

Can I change the wording and formatting?

Completely. It's an ordinary Word document. Fonts, logo, layout, and tone are yours to edit; the merge only fills the field codes wherever you leave them.

Is the download really free?

Yes. No email required, no watermark. If you later want the letters filled in automatically for your whole customer list, that's what MergeNinja is for.

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