Refund Confirmation Letter
Confirm a refund in writing: amount, original payment date, and card, from Stripe payment data.
Merge fields in this template
«CustomerName»«AmountRefunded»«Currency»«CardBrand»«CardLast4»«Amount»«Created»«Description»
Data source: Stripe payments
How to use it well
- Sync payments and filter to refunded charges. A written confirmation heads off "where’s my refund?" calls.
[Your Company Name]
[Street address · City, State ZIP · phone · email]
[Date]
«CustomerName»
Dear «CustomerName»,
This letter confirms we have refunded «AmountRefunded» «Currency» to your «CardBrand» card ending «CardLast4».
The refund relates to your payment of «Amount» made on «Created» for: «Description». Depending on your bank, the credit can take 5–10 business days to appear.
If it hasn’t appeared after that, contact us and we’ll chase it down.
Sincerely,
[Your name]
[Title · Your company]
Sending this to more than a handful of customers? Connect QuickBooks or Stripe and MergeNinja fills this letter in for every customer automatically: amounts, dates, days overdue, all of it.
Template questions
How do I use this template?
Download the .docx, open it in Word, and replace the [bracketed] placeholders: your letterhead, dates, and any wording you want to change. The «field» codes stay: they fill in automatically when you merge. Then upload it to MergeNinja (or use Word's own mail merge) against your Stripe payments data.
What are the «fields» in the letter?
Real Word merge fields, named to match MergeNinja's Stripe payments dataset exactly. Connect read-only, sync, and every field fills in with live data. No renaming needed.
Can I change the wording and formatting?
Completely. It's an ordinary Word document. Fonts, logo, layout, and tone are yours to edit; the merge only fills the field codes wherever you leave them.
Is the download really free?
Yes. No email required, no watermark. If you later want the letters filled in automatically for your whole customer list, that's what MergeNinja is for.
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